CCaaS (Contact Center as a Service) refers to the software deployment model in which companies purchase only the technology they need and is commonly vendor operated to decrease costs associated with IT, integration, and support.
CCAAS SOLUTION
- IVR
- Analytics
- Performance Mgmt
- Dashboards
DIALER
- Outbound Dialer
- Preview
- Predictive Dialer
- Progressive Dialer
WORKFORCE MANAGEMENT
QUALITY MANAGEMENT
- AI / Sentiment
CRM INTEGRATIONS
UCAAS INTEGRATIONS
PCI HANDLING
HIPPA HANDLING
GAMIFICATION
ADD-ONS
- Accounting Integration
- Call Recording
A sampling of the brands that we trust for your CCaaS solutions.
For more information or for a consultation surrounding your specific CCaaS needs, one of our solution architects would be more than happy to guide you through the process.
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